Deluxe Groom
Indulge your furry friend in a luxurious spa day with our Deluxe Groom!
Service Description
Pamper every pup from nose to tail with: - Gentle on even the most sensitive skin: We use the highest quality hypoallergenic shampoo, ensuring a soothing and cleansing bath that's free of harsh chemicals. - Deep conditioning treatment: A rich, revitalizing mask infuses moisture and shine into your dog's coat, leaving it irresistibly soft and healthy. We don't forget the face either, treating them to a pampering blueberry facial and nose balm! - Manicured paws and nails: Say goodbye to clicking claws and rough paw pads! Our gentle and effective nail trimming and paw balm application will have your dog strutting with confidence and comfort. - Showered with love: No spa experience is complete without some special attention. We'll shower your pup with plenty of love and kisses throughout the process. - Tailored style: Choose the adorable hairstyle to suit your dog's personality and breed, or let our expert groomer recommend the perfect look for them. - Fluffy and fabulous: A thorough blow-out with our professional drying equipment ensures maximum fluff and volume paired with a brush-out to remove tangles and leave your dog's coat gleaming. To complete your dog's luxurious spa experience, we'll offer a spritz of a delightful fragrance spray. And of course, no spa day is complete without a celebratory high five!
Cancellation Policy
Respecting Schedules and Ensuring Pawsitive Grooming Experiences: Our Cancellation Policy At Hero Hounds, we strive to accommodate all our amazing furry friends by maintaining a flexible schedule. To ensure fairness for everyone, we kindly request your attention to our cancellation policy: Cancellation: To give another pup a chance to shine, please let us know about any appointment cancellations at least 48 hours in advance. This allows us to adjust our schedule accordingly. Multiple Cancellations: After two instances of late cancellations (within 48 hours), we kindly request prepayment for future appointments, in addition to the $50 cancellation fee per violation. Please Note: We regret that refunds cannot be issued for late arrivals or missed appointments. Why This Matters: Timely cancellations allow us to offer openings to other clients waiting for grooming appointments. Prepayment after multiple cancellations helps maintain scheduling fairness and predictability. We understand that unexpected situations arise. If you need to reschedule or cancel within the 48-hour window, please contact us as soon as possible. We'll be happy to try and find a solution that works for everyone. Thank you for your understanding and cooperation! We appreciate you choosing Hero Hounds to pamper your furry friend and look forward to providing a pawsitive grooming experience.