Full-Service Groom
Treat your furry friend to a pampering experience with our full-service groom.
Service Description
Let your pet indulge in: - A sparkling bath: We'll use gentle, hypoallergenic shampoos to cleanse and nourish your dog's coat. - Voluminous blow-out: Get ready for maximum fluff! - Meticulous brush-out: We'll gently remove any knots and leave your dog's coat smooth and sleek. - Showered with love: No spa experience is complete without some special attention. We'll shower your pup with plenty of love and kisses throughout the process. - Manicured paws and ears: We'll trim your dog's nails to a comfortable length and gently clean their ears to ensure optimal health and hygiene. - Tailored style: Choose the adorable hairstyle to suit your dog's personality and breed, or let our expert groomer recommend the perfect look for them. - A finishing touch: We'll spritz your pup with a delightful fragrance for a long-lasting fresh scent. And of course, no spa day is complete without a celebratory high five!
Cancellation Policy
Respecting Schedules and Ensuring Pawsitive Grooming Experiences: Our Cancellation Policy At Hero Hounds, we strive to accommodate all our amazing furry friends by maintaining a flexible schedule. To ensure fairness for everyone, we kindly request your attention to our cancellation policy: Cancellation: To give another pup a chance to shine, please let us know about any appointment cancellations at least 48 hours in advance. This allows us to adjust our schedule accordingly. Multiple Cancellations: After two instances of late cancellations (within 48 hours), we kindly request prepayment for future appointments, in addition to the $50 cancellation fee per violation. Please Note: We regret that refunds cannot be issued for late arrivals or missed appointments. Why This Matters: Timely cancellations allow us to offer openings to other clients waiting for grooming appointments. Prepayment after multiple cancellations helps maintain scheduling fairness and predictability. We understand that unexpected situations arise. If you need to reschedule or cancel within the 48-hour window, please contact us as soon as possible. We'll be happy to try and find a solution that works for everyone. Thank you for your understanding and cooperation! We appreciate you choosing Hero Hounds to pamper your furry friend and look forward to providing a pawsitive grooming experience.